Missouri Public Service Commission

Information Online About Utility Services

The Missouri Public Service Commission has many consumer information fact sheets that can be found on our website. These fact sheets outline safety tips, explain about your utility bill, provide some energy saving tips and offer much more information. We hope that you find these topics helpful. (All are in pdf format )

About The PSC & Other Resources

• A Snapshot Of What We Do
• PSC Information Guide
• Quick Guide To The PSC
• Consumer Services Department
• When To Call The PSC
• How To View PSC Case Files
• How To File A Complaint
• Pulling The Plug On Identity Theft
• Contact Information

Brochures/Newsletters

• A Guide To Managing Your Utilities
• Keys To Home Energy Savings
• Consumer Connection Newsletter

Learning About Rate Cases

• When A Rate Case Is Filed
• A Guide To Local Public Hearings

Your Utility Service

• How To Establish Utility Service
• If Service Is Disconnected
• Denial Of Service
• Winter Service Disconnections
• Utility Deposits
• Changing Utility Service When Moving
• Budget Billing
• Be Prepared In Case Of Emergency

Energy Efficiency

• Keys To Home Energy Savings (brochure)
• Energy Assistance
• Getting Ready For The Heating Season
• Setting Your Thermostat
• Your Home’s Energy Use
• Summer Home Energy Conservation

The Cold Weather Rule 

• Some Facts About The Cold Weather Rule
• Maintaining Payment Agreements Under The Cold Weather Rule 

Electricity

• Be Safe Around Electricity
• The Cost Of Electricity
• Trees and Power Lines
• Fuel Adjustment Charge

Manufactured Housing

• Manufactured Housing Program 

Natural Gas

• Some Facts About Natural Gas Rates
• Natural Gas Prices
• Your Natural Gas Bill
• If You Smell Natural Gas / Call Before Digging
• Know What's Below (brochure)
• The Dangers of Carbon Monoxcide

Telecommunications

• Captioned Telephone Service
• Missouri Universal Service Fund
• Phone Lines: Where Does The Responsibility End

Water & Sewer 

• How to Check for Water Leaks
• Saving Water Can Save You Money
• Water Quality Issues
• Your Drinking Water