Location: Robinson Event Center, 2411 Walters Lane, Perryville, Missouri 63775

Case Nos. WO-2026-0360 and SO-2026-0361

In the Matter of an Investigation into the Operation and Condition of S.K. & M. Water and Sewer Co.

On June 24, 2026, the Missouri Public Service Commission (Commission) ordered its Staff to investigate the general operations of S. K. & M. Water and Sewer Company (S. K. & M.). The Commission’s Order instructs Commission Staff to file a status report with the Commission no later than July 30, 2026. As part of its investigation, the Staff of the Commission is holding this town hall meeting to hear directly from S. K. & M. customers about their experiences with the company.  

The Staff of the Missouri Public Service Commission (Staff) is an independent group of professional engineers, accountants, financial analysts, economists, customer experience specialists, attorneys and others that, among its responsibilities, performs investigations of regulated utilities. 

The purpose of this meeting is to hear directly from you, the customer, about your experiences with S. K. & M.  This is an important part of Staff’s investigation and the information collected will be used to inform the Commission. This is also an opportunity for S. K. & M. customers to interact directly with the Commission Staff so that any questions or concerns can be addressed.

No. S. K. & M. has not requested a rate increase with the Commission.  This meeting is being held as part of Staff’s fact-finding portion of its investigation. 

If you would like to make a comment regarding your experience or concerns with S. K. & M., please sign up to speak during the town hall. If you are not comfortable speaking publicly, please visit with PSC Staff and they will be happy to discuss your concerns more privately.

You may also submit comments using any of the following methods:

Mail:

Missouri Public Service Commission

P.O. Box 360

Jefferson City, Missouri 65102

Telephone:

(800) 392-4211

Email:

pscinfo@psc.mo.gov

Web Submission:

Comments may be submitted electronically using the PSC’s Electronic Filing Information System (“EFIS”). The online form can be found by visiting https://psc.mo.gov/General/Submit_Comments . When submitting comments through EFIS, please reference Related Submission No. WO-2026-0360 or SO-2026-0361.

To follow along and view all documents filed as part of this investigation, you may view this case via EFIS at https://efis.psc.mo.gov/case and reference Case No. WO-2026-0360 or SO-2026-0361 .