Cold Weather Rule

The Missouri Public Service Commission’s Cold Weather Rule is in effect from November 1 to March 31. The rule is designed to protect customers, under certain conditions, from being disconnected in the winter months. Qualifying customers are placed on more lenient payment terms to help avoid possible disconnection.

The rule applies to natural gas and electric utilities under PSC jurisdiction that provide heat-related service. Municipally operated systems, cooperatives, and those that provide propane delivered by truck are not under PSC jurisdiction; the rule does not apply to them. The Cold Weather Rule has been a part of the Commission’s rules and regulations since 1977.

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