Press Release

Kevin Kelly (573) 751-9300

PSC Permits Implementation of Evergy COVID-19 Related Programs

JEFFERSON CITY---The Missouri Public Service Commission has issued an order which permits Evergy Metro, Inc. d/b/a Evergy Missouri Metro and Evergy Missouri West d/b/a Evergy Missouri West (Evergy) to implement various COVID-19 related programs effective June 1, 2020.

These programs address disconnection for non-payment of arrearages, the application of late fees, and offers of extended payment plans. In its application, Evergy states it will extend the moratorium on disconnections for non-payment and late payment fees to July 15, 2020.

“Evergy states it is offering customers flexible payment arrangements over a 12-month period and is working case-by-case with commercial and industrial customers on payment arrangements as needed,” said the Commission. “The Company states that as a result of these actions and the economic impact the pandemic is having on customers’ ability to pay bills generally, arrearages have substantially increased and will continue to rise, and Evergy expects this to result in significantly higher bad debt expense.”

Evergy Missouri Metro provides electric service to approximately 293,000 customers in the Missouri counties of Carroll, Cass, Chariton, Clay, Howard, Jackson, Johnson, Lafayette, Livingston, Pettis, Platte, Randolph and Saline.

Evergy Missouri West provides electric service to approximately 334,100 customers in the Missouri counties of Andrew, Atchison, Barton, Bates, Benton, Buchanan, Carroll, Cass, Cedar, Clay, Clinton, Dade, Daviess, DeKalb, Gentry, Grundy, Harrison, Henry, Holt, Jackson, Johnson, Lafayette, Livingston, Mercer, Nodaway, Pettis, Platte, Ray, St. Clair, Vernon and Worth.
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