As Evergy Missouri West and Evergy Missouri Metro continue to move toward implementation of time-of-use electric rates for all of its residential customers during the final quarter of 2023, customers have and will continue to receive educational materials with time-of-use (TOU) rate options from the electric companies.
“To aid in those education efforts, the Missouri Public Service Commission Staff has developed a Frequently Asked Questions document for residential customers,” said Jim Busch, Director of the PSC Staff Industry Analysis Division. “This document can be viewed on the PSC website (psc.mo.gov) or by clicking on this link: https://psc.mo.gov/CMSInternetData/ConsumerInformation/PSC%20staff's%20frequently%20asked%20questions.pdf
“TOU rates charge different prices for kWh of energy based upon when a customer uses that energy,” said Missouri Public Service Commission Chairman Scott Rupp. “When the cost to generate and deliver electricity is higher, the cost for customers to consume electricity will be higher. When the costs are lower, customer rates will be lower. TOU rates provide customers more control over their electric bill. Shifting some electricity to off-peak hours can help a customer lower their monthly energy expenses.”
“We encourage all customers to visit their utility’s website where they can learn which new rate options are the best for their individual household,” said Rupp.
Evergy Missouri Metro provides electric service to approximately 300,840 customers in the Missouri counties of Carroll, Cass, Chariton, Clay, Howard, Jackson, Johnson, Lafayette, Livingston, Pettis, Platte, Randolph and Saline.
Evergy Missouri West provides electric service to approximately 336,640 customers in the Missouri counties of Andrew, Atchison, Barton, Bates, Benton, Buchanan, Carroll, Cass, Cedar, Clay, Clinton, Dade, Daviess, DeKalb, Gentry, Grundy, Harrison, Henry, Holt, Jackson, Johnson, Lafayette, Livingston, Mercer, Nodaway, Pettis, Platte, Ray, St. Clair, Vernon and Worth.