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Missouri's Telephone Assistance Programs

dialingPrograms are available in Missouri offering discounted phone service if a subscriber or member of the subscriber's household meets certain qualifying criteria. This program may also be called "Lifeline" or "Missouri USF."

An application must be completed along with proof of participation in one of the qualifying programs and sent to your local telephone provider. 

The Low-Income program offers discounts of up to $13.50 per month depending on the rate of your local phone company as well as a 50% reduction (up to $30) on initial telephone installation charges. 

The Disabled program is limited to a $3.50 monthly discount.   

Application Form pdf

Qualifying Criteria for Low-Income Program

  • Food Stamps
  • MO HealthNet (Medicaid)
  • Low Income/Home Energy Assistance Program
  • Temporary Assistance to Needy Families program
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance or Section 8
  • National School Lunch Program


Qualifying Criteria for Disabled Program   

  • Veteran Administration Disability Benefits
  • State Blind Pension 
  • State Aid to Blind Persons
  • State Supplemental Disability Assistance Payments Administered by the Family Support Division
  • Federal Social Security Disability
  • Federal Supplemental Security Income

Missouri Public Service Commission
200 Madison Street, PO Box 360
Jefferson City, MO 65102-0360

Utility Consumer Hotline: 1.800.392.4211
Manufactured Housing Hotline: 1.800.819.3180
TTY (Text Telephone): 1.573.522.9061 Relay Missouri users may also dial "711" and ask the communications assistant to dial 1.800.392.4211

Links
Missouri Statutes
MO Department of Economic Development
Office of Public Counsel
 
National Association of Regulatory Utility Commissioners (NARUC)
 
National Regulatory Research Institute (NRRI)
U.S. Department of Energy

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