Relay Missouri

Relay Missouri service provides functionally equivalent telephone access to residents and businesses of Missouri.  Simply speaking, Relay Missouri service allows deaf, hard of hearing and speech disabled individuals to use the telephone. 

Relay Missouri service is currently provided by Sprint, who was awarded the contract to provide the service through a competitive bid process.  Relay Missouri service is funded by a surcharge on all landline telephones.  This surcharge also provides funding for the equipment distribution program which provides special communications-related equipment to qualifying Missourians with disabilities.  

The Missouri Public Service Commission oversees the administration of Relay Missouri Service while Missouri Assistive Technology administers the equipment distribution program.  The Relay Missouri Advisory Committee helps advise the Missouri Public Service Commission or matters designed to improve Relay Missouri service.  Relay Missouri service can be accessed by dialing "711."

For additional information about Relay Missouri service and the equipment distribution program use the following links: 

• Fact Sheet 

• Instructions

• Service Fee Form

Missouri Assistive Technology

Relay Missouri Meetings

• Next meeting -- TBA

Relay Missouri Advisory Committee

• Relay Missouri Advisory Committee Bylaws 
• Committee Members
• Seeking Relay Missouri Advisory Committee Members 

Relay Missouri Minutes/Agendas/Transcripts

• Relay Missouri Agendas
• Relay Missouri Minutes
• Relay Missouri Meeting Transcripts

Missouri Public Service Commission Orders

• Relay Missouri Fund surcharge reduced from $.13 to $.11: Case No: TO-2009-0042

State Statutes Relating To Relay Missouri

Chapter 209 Sections 251, 253, 255, 257, 258, 259, 260.
View All Missouri Revised Statutes

Relay MO Contact Information

Dana Parish
Utility Policy Analyst
Missouri Public Service Commission
200 Madison Street
Jefferson City, MO 65101
Phone:  (573) 526-4777