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About the PSC

The Missouri Public Service Commission regulates investor-owned electric, steam, natural gas, water and sewer and telephone companies. Its mission is to ensure Missouri consumers have access to safe, reliable and Color sealreasonably priced utility service while allowing those utility companies under our jurisdiction an opportunity to earn a reasonable return on their investment. The PSC also regulates manufacturers and retail dealers who sell new and used manufactured homes and modular units. The Commission was established in 1913. There are five commissioners on the PSC. They are appointed by the governor.

Mission Statement


We will:
  • ensure that Missourians receive safe and reliable utility services at just, reasonable and affordable rates;
  • support economic development through either traditional rate of return regulation or competition, as required by law;
  • establish standards so that competition will maintain or improve the quality of services provided to Missourians;
  • provide the public the information they need to make educated utility choices;
  • provide an efficient regulatory process that is responsive to all parties, and perform our duties ethically and professionally.


Open Records Policy

Federal and State Resources


Missouri Public Service Commission
200 Madison Street, PO Box 360
Jefferson City, MO 65102-0360

Utility Consumer Hotline: 1.800.392.4211
Manufactured Housing Hotline: 1.800.819.3180
TTY (Text Telephone): 1.573.522.9061 Relay Missouri users may also dial "711" and ask the communications assistant to dial 1.800.392.4211

Links
Missouri Statutes
MO Department of Economic Development
Office of Public Counsel
 
National Association of Regulatory Utility Commissioners (NARUC)
 
National Regulatory Research Institute (NRRI)
U.S. Department of Energy

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