BEFORE THE PUBLIC SERVICE COMMISSION
OF THE STATE OF
Charles Harter, )
)
Complainant, )
)
v. ) File No. WC-2015-0311
)
Missouri-American
Water Company, )
)
Respondent. )
VIA CERTIFIED MAIL
Issue Date: May 21, 2015 Effective
Date: May 21, 2015
On May 21, 2015, Charles Harter (“Complainant”) filed a complaint
with the Missouri Public Service Commission (“Commission”) against Missouri American
Water Company (“Missouri American”). A copy of the complaint accompanies this
notice. This is a contested case[1]
pursuant to Section 386.390, RSMo 2000. Since Mr. Harter alleges an amount
in dispute of less than $3,000, this case will proceed under the small formal
complaint process.[2]
The Commission will set a deadline for Missouri American to file an answer. In the alternative, Missouri American may file a written request that the complaint be referred to a neutral third-party mediator for voluntary mediation. Upon receipt of a request for mediation, the 30‑day time period shall be tolled while the Commission ascertains whether or not Mr. Harter is also willing to submit to voluntary mediation. If Mr. Harter agrees to mediation, the time period within which an answer is due shall be suspended pending the resolution of the mediation process. Additional information regarding the mediation process is enclosed. If Mr. Harter declines the opportunity to seek mediation, Missouri American will be notified in writing that the tolling has ceased and will also be notified of the date by which an answer or notice of satisfaction must be filed. That period will usually be the remainder of the original 30‑day period.
As required by Section 536.067(2)(f), RSMo 2000, the Commission
informs the parties that the Commission’s provisions governing procedures
before the Commission, including provisions relating to discovery, are found at
Commission Rule 4 CSR 240-2.090. The
Commission will also set a deadline for its Staff to complete an investigation
and file a report.
THE COMMISSION
ORDERS THAT:
1. The Commission’s Data Center shall send, by certified mail, a copy of this notice and order and a copy of the complaint to Missouri American at:
ATTN: Legal Department
727 Craig Road
St. Louis, MO 63141
2.
Missouri American shall file an answer to this
complaint or request for mediation no later than June 22, 2015, and serve a
copy upon the Complainant. All pleadings (the answer, the notice of
satisfaction of complaint or request for mediation) shall be mailed to the
Secretary of the Commission or filed in the Commission’s Electronic Filing and
Information System (EFIS).
3. The Staff of the Missouri Public Service Commission shall investigate this complaint and file a report with the Commission no later than July 9, 2015.
4. The Commission’s Data Center shall mail a copy of this notice to Complainant.
5. This order shall be effective when issued
BY THE COMMISSION
Morris
L. Woodruff
Secretary
by delegation of authority pursuant to
Section 386.240, RSMo 2000.
Dated at
on the 21st day of May, 2015.