BEFORE THE PUBLIC SERVICE COMMISSION

OF THE STATE OF MISSOURI

 

 

Duane Farrant,                                      )

                                                            )

                              Complainant,           )

                                                            )

v.                                               )                   File No.  TC‑2012‑0394

                                                            )

CenturyLink,                                         )

                                                            )

                              Respondent.           )

 

 

ORDER DIRECTING FILING

 

Issue Date:  April 19, 2013                                         Effective Date:  April 19, 2013

 

 

On May 23, 2012, Duane Farrant filed a complaint with the Missouri Public Service Commission (“Commission”) against CenturyLink.  On April 18, 2013, Staff filed Staff’s Motion to Dismiss Complaint, which alleged that any service problems Mr. Farrant may have experienced are now adequately resolved, that Mr. Farrant is willing to voluntarily close this complaint case, and that the only remaining issue is Mr. Farrant’s request for monetary reimbursement.  The Commission will require the parties to response to Staff’s motion.

THE COMMISSION ORDERS THAT: 

1.               Duane Farrant and CenturyLink shall file a response to Staff’s Motion to Dismiss Complaint no later than May 20, 2013.  Mr. Farrant’s response shall address whether or not his alleged service problems have been adequately resolved, whether his wishes to voluntarily close this complaint case and what relief, if any, he is now requesting that the Commission provide to him.

2.          This order shall become effective immediately upon issuance.

 

BY THE COMMISSION

 

 

 

 

Joshua Harden

Secretary

 

 

Michael Bushmann, Regulatory Law Judge,

by delegation of authority pursuant to

Section 386.240, RSMo 2000.

 

Dated at Jefferson City, Missouri,

on this 19th day of April, 2013.